Returns & Exchanges
At Green Toys, we want you to love your sustainable fashion choices; if you are not completely satisfied, you can return your items within 30 days of delivery. All returned garments must be in their original condition, unworn, and with all eco-friendly tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original biodegradable packaging and include the packing slip to ensure faster processing.
Ship It Back
Download and print your prepaid carbon-neutral shipping label, then drop the package off at any authorized courier location.
Receive Your Refund
Once our team inspects the items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing